Refund Policy
The following constitutes the refund policy for the Society of Insurance Trainers and Educators. Refunds for membership dues are non-refundable, except at the discretion of the Board of Directors or Executive Director.
Refunds for the Insurance Training Professional (ITP) designation may only be allowed if the ITP is rejected by the Board of Directors and the reason for rejection cannot be overcome within six months and by approval of the Board of Directors or Executive Director.
Refunds for the Train the Trainer program may only be approved under the following circumstances.
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The printed training materials have not been ordered for the student, and
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The student cannot transfer their registration to a future Train the Trainer session, or
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The student cannot transfer their registration to someone else within their organization.
Refunds for conferences that cannot be attended due to unforeseen circumstances may only be approved under the following circumstances:
The conference attendee provides written email notification requesting a refund to the Society of Insurance Trainers and Educators at [email protected] no later than 60 days prior to the start date of any virtual or in-person conference.
The Society of Insurance Trainers and Educators will accept the transfer of any conference registration to another attendee upon written email request for transfer of conference attendance to [email protected] no later than 60 days prior to the start date of any virtual or in person conference.